The Multi Machine Privacy Policy

Effective Date: October 6, 2025

This Privacy Policy explains how The Multi Machine ("We," "Us," or "Our") collects, uses, and protects the personal information you provide when using our service.

1. Information We Collect

We primarily collect information necessary to provide and maintain our service:

Registration Data: Information you provide when signing up, such as your name, email address, password (encrypted), and company name.
Billing Data: If you subscribe to a paid plan, we collect billing details (e.g., credit card number, expiration date), which are processed securely by our third-party payment processor, Stripe. We do not store your full payment card details.
Usage Data: Information generated as you use our service, including IP address, browser type, operating system, pages viewed, time spent on pages, and dates of access.
Content: Any content, data, or files you upload or create within the application.

2. How We Use Your Information

We use the collected information for the following purposes:

To provide, operate, and maintain our service functionality.
To process transactions and manage your subscription.
To communicate with you regarding service updates, security alerts, and support messages.
To monitor and analyze usage and trends to improve the user experience and service performance.
To detect, prevent, and address technical issues or potential security fraud.

3. Data Storage and Security

We use commercially reasonable measures to protect your information, including encryption and secure servers. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We use Amazon Web Services to host our data.

4. Data Sharing

We do not sell your personal data. We may share information with:

Service Providers: Trusted third-party vendors who perform functions on our behalf (e.g., payment processing, analytics, hosting). These parties are obligated to maintain the confidentiality of your information.
Legal Compliance: When required by law, subpoena, or legal process.
Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Your Choices

You can review and change your account information by logging into your profile settings.
You can opt-out of marketing emails by following the unsubscribe link in those emails.

6. Cookies and Tracking Technologies

We use cookies and similar technologies (like tracking pixels) to enhance your user experience, analyze usage, and remember your preferences. You can usually control cookies through your browser settings.

7. Contact Us

If you have questions about this policy, please contact us at:

Email: [hello@themultimachine.com]